Big Leap Travel Ventures does not just sell tickets or packages, we become your partners in travel. Our service starts from your inquiry and ends until you get back home to your loved ones. We try to keep our lines active even after business hours to cater to your concerns or need for assistance. We want you to enjoy your vacation or your business trip while we do all the legwork.

Our branches operate from Monday-Friday 10:00 AM – 5:00 PM. However, we keep our lines open even after business hours to cater to your concerns or need for assistance.

Our primary tool is through email ([email protected]). Send us an email and we will respond as soon as we can. You may also call us, message us at Facebook, or fill out the forms at this website.

Currently, we accept cash or bank transfers. Once we have finalized your booking, we will send to you the details.

Once you have notified us of your payment and after confirmation, we will send your vouchers through email. Normally this takes 24 hours or earlier if it is a flight or hotel reservation.

This will depend on the policy of our partners we have arranged with. If it still months away, we can negotiate for a 100% refund or the amount can be used as credit for future bookings. A refund is usually possible for emergency or medical cases.